At ScenePlusTrip, we aim to make your travel planning smooth and stress-free. We understand that plans can change, so here’s how our refund process works:
1. Airline and Hotel Bookings
Refunds for flights, hotels, or other travel services are governed by the policies of the respective airline, hotel, or service provider. Any applicable refunds will be processed according to their terms and conditions.
2. Service Fees
Service fees charged by ScenePlusTrip are non-refundable once a booking is confirmed.
3. Cancellation Requests
To cancel a booking, please contact one of our agents by phone. Our team will guide you through the cancellation process and liaise with the provider on your behalf.
4. Refund Processing Time
Approved refunds typically take 7–21 business days to appear in your account, depending on your payment provider or financial institution.
5. Non-Refundable Fares
Certain fares, packages, or promotional deals may be non-refundable. These restrictions will be clearly communicated at the time of booking.
6. Travel Insurance
We strongly recommend purchasing travel insurance. It provides protection in case of unforeseen cancellations, emergencies, or changes to your travel plans.
At ScenePlusTrip, we’re committed to helping you have peace of mind while booking and traveling. If you have any questions regarding refunds, please contact us directly.
Email: sales@sceneplustrip.com
Phone: +1